@import url("https://fonts.googleapis.com/css2?family=Inter:wght@100;200;300;400;500;600;700;800;900&display=swap");:root{--header-color:#018197}*{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;font-style:normal;font-size:12px;line-height:100%;letter-spacing:0}#chatbot-container{position:fixed;bottom:20px;right:20px;z-index:9999}.chatbot-btn{display:flex;align-items:center;border-radius:50px;background:#fff;box-shadow:0 4px 12px rgba(0,0,0,.15);padding:8px;cursor:pointer;transition:transform .3s ease,box-shadow .3s ease}.chatbot-btn:hover{transform:translateY(-2px);box-shadow:0 6px 16px rgba(0,0,0,.2)}#chatbot-default-btn{width:275px;height:50px;border-radius:30px}#vic-avatar-btn{width:40px;height:40px;border-radius:50%;object-fit:cover;object-position:center}#start-conversation-btn{background:var(--header-color);color:#fff;border:none;border-radius:20px;padding:10px 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img{width:100%;height:100%}.minimized-icon{font-size:18px}.minimized-chat-icon,.minimized-icon{color:#fff;display:flex;align-items:center;justify-content:center;width:100%;height:100%}.minimized-chat-icon{font-size:24px}.minimized-chat-image{width:40px;height:40px;object-fit:contain}.notification-dot{position:absolute;top:-2px;right:-2px;width:16px;height:16px;background-image:url(/chatbot-widget/images/Ellipse\ 7.png);background-size:contain;background-repeat:no-repeat;background-position:50%;border:2px solid #fff;border-radius:50%}#chatbot-window{width:380px;height:580px;background:#fff;border-radius:10px;box-shadow:0 4px 12px rgba(0,0,0,.15);display:flex;flex-direction:column;animation:slideUp .3s ease-out;transform-origin:bottom right;transition:height .3s ease}#chatbot-window.expanded{height:620px}@keyframes slideUp{0%{opacity:0;transform:translateY(20px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.chatbot-header{justify-content:space-between;background:var(--header-color);color:#fff;padding:10px;border-top-left-radius:10px;border-top-right-radius:10px}.chatbot-header,.chatbot-header-info{display:flex;align-items:center}.chatbot-header-info span{font-size:15px;font-weight:500;color:#fff}.chatbot-header-info img{width:36px;height:36px;border-radius:50%;margin-right:10px;border:2px solid #fff;object-fit:cover;object-position:center}.chatbot-header-actions .header-icon{width:20px;height:20px;margin-left:15px;cursor:pointer;filter:brightness(0) invert(1);transition:opacity .1s ease;position:relative}.chatbot-header-actions .call-icon:hover,.chatbot-header-actions .close-icon:hover{opacity:.8}.chatbot-header-actions .call-icon:hover:after{content:"Call"}.chatbot-header-actions .call-icon:hover:after,.chatbot-header-actions .close-icon:hover:after{position:absolute;bottom:-35px;left:50%;transform:translateX(-50%);background-color:rgba(0,0,0,.8);color:#fff;padding:4px 8px;border-radius:4px;font-size:12px;white-space:nowrap;z-index:10000;pointer-events:none;animation:tooltipFadeIn .1s ease}.chatbot-header-actions .close-icon:hover:after{content:"Close"}.chatbot-header-actions .minimize-icon{transition:none}.chatbot-header-actions .minimize-icon:hover{opacity:1}.chatbot-header-actions .minimize-icon:hover:after{content:"Restart";position:absolute;bottom:-35px;left:50%;transform:translateX(-50%);background-color:rgba(0,0,0,.8);color:#fff;padding:4px 8px;border-radius:4px;font-size:12px;white-space:nowrap;z-index:10000;pointer-events:none;animation:tooltipFadeIn .1s ease}@keyframes tooltipFadeIn{0%{opacity:0;transform:translateX(-50%) translateY(5px)}to{opacity:1;transform:translateX(-50%) translateY(0)}}.chatbot-body{flex-grow:1;padding:10px 12px;overflow-y:auto;display:flex;flex-direction:column;scroll-behavior:smooth}.chatbot-message-vic{padding:12px;margin-bottom:15px;max-height:48px}.chatbot-message-admin,.chatbot-message-vic{border-radius:15px;background-color:#fdf6ef;max-width:330%;word-wrap:break-word}.chatbot-message-admin{display:flex;align-items:flex-start;gap:10px;margin-bottom:8px;padding:10px}.chatbot-message-admin .admin-avatar{object-fit:cover;object-position:center}.chatbot-message-admin .admin-avatar,.chatbot-message-admin .admin-avatar-icon{width:32px;height:32px;border-radius:50%;border:2px solid #018197;flex-shrink:0}.chatbot-message-admin .admin-avatar-icon{background-color:#018197;display:flex;align-items:center;justify-content:center}.chatbot-message-admin .admin-avatar-icon .dashicons{color:#fff;font-size:16px;width:16px;height:16px}.chatbot-message-admin .message-content{flex:1 1;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe 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UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;font-style:normal;font-size:14px;line-height:22px;letter-spacing:0;color:#111}.chatbot-user-row .user-icon{width:22px;height:22px;border-radius:50%;background:#e7f4f5;border:2px solid #d4efef;-webkit-mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="%23666" d="M12 12c2.761 0 5-2.239 5-5s-2.239-5-5-5-5 2.239-5 5 2.239 5 5 5zm0 2c-3.866 0-7 3.134-7 7h14c0-3.866-3.134-7-7-7z"/></svg>') no-repeat center /contain;mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="%23666" d="M12 12c2.761 0 5-2.239 5-5s-2.239-5-5-5-5 2.239-5 5 2.239 5 5 5zm0 2c-3.866 0-7 3.134-7 7h14c0-3.866-3.134-7-7-7z"/></svg>') no-repeat center /contain;background-color:#666}.chatbot-common-questions{margin-bottom:0;display:flex;flex-direction:column;gap:10px}.common-questions-title{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;font-style:normal;font-size:11px;line-height:100%;letter-spacing:0;color:#666;margin-bottom:2px;margin-top:6px}.common-question{padding:12px;border:1px solid #ccc;border-radius:18px;cursor:pointer;transition:border-color .3s;width:320px;height:14px}.common-question:hover{border-color:var(--header-color)}.chatbot-footer{padding:10px;display:flex;align-items:center;position:relative}#chatbot-input{width:calc(100% - 70px);padding:15px 70px 15px 14px;border:1px solid #e6e0d9;border-radius:4px;transition:border-color .3s,box-shadow .2s ease;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;font-style:normal;font-size:12px;line-height:100%;letter-spacing:0}#chatbot-input::placeholder{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;font-weight:400;font-style:normal;font-size:12px;line-height:100%;letter-spacing:0;color:#999}#chatbot-input:focus{outline:none;border-color:var(--header-color);box-shadow:0 0 0 3px rgba(1,129,151,.08)}#send-btn{width:36px;height:36px;border-radius:4px;background-color:#eae6df;border:1px solid #d8d2cb;cursor:pointer;position:absolute;right:15px;display:inline-flex;align-items:center;justify-content:center;transition:none;padding:0}.send-icon-default{width:34px;height:34px;object-fit:contain}#send-btn:after{display:none}#send-btn:disabled{cursor:not-allowed;opacity:.6}#chatbot-input.active{border-color:var(--header-color)}#send-btn.active{background-color:#018197;border-color:#018197;width:36px;height:36px;border-radius:4px;transition:none}#send-btn.active:after{content:"";position:absolute;left:50%;top:50%;width:24px;height:24px;transform:translate(-50%,-50%);-webkit-mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M2.5 3.5L21 12L2.5 20.5L5.5 13.5L12 12L5.5 10.5L2.5 3.5Z" fill="%23ffffff"/></svg>') no-repeat center /contain;mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M2.5 3.5L21 12L2.5 20.5L5.5 13.5L12 12L5.5 10.5L2.5 3.5Z" fill="%23ffffff"/></svg>') no-repeat center /contain;background:#fff;display:block}#send-btn.active:hover{background-color:#018197;transform:none;box-shadow:none}.chatbot-disclaimer{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe 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ease}.cancel-btn:hover{background-color:#fdf6ef}.clear-btn{background:#018197;border:none;color:#fff;font-size:14px;font-weight:500;padding:10px 20px;border-radius:6px;cursor:pointer;transition:background-color .2s ease}.clear-btn:hover{background:rgba(1,129,151,.9)}@media (max-width:768px){#chatbot-container{bottom:20px;right:20px}#chatbot-window{width:calc(100vw - 20px);max-width:380px;height:520px}#chatbot-window.expanded{height:620px}#chatbot-default-btn{width:250px;height:45px;margin-left:auto;margin-right:0}.common-question{width:calc(100% - 20px);height:auto;min-height:30px;font-size:14px;padding:12px;display:flex;align-items:center;line-height:1.2}}@media (max-width:480px){#chatbot-container{bottom:5px;right:5px;left:5px}#chatbot-window{width:calc(100vw - 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